Customer Service Position (Remote) Job at Apex Talent Solutions, Murrieta, CA

SVFmT2FhNmVtNXY4MXZka3E5Z2lKejNsQUE9PQ==
  • Apex Talent Solutions
  • Murrieta, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Work from home, Flexible hours,

Similar Jobs

L3Harris Technologies

Assemblers Job at L3Harris Technologies

 ...Technicians Productions Planners Quality Technicians and Engineers Electrical, Software and Systems Test Engineers Inventory Management Assemblers Opportunities are full-time positions offering: 20% shift differential for Weekend Shift positions. 10% shift differential for 2... 

AWTB

Client Experience Specialist (remote) Job at AWTB

 ...dynamic travel team! As a Client Experience Specialist , youll help travelers plan and enjoy seamless, stress-free trips while working from home with flexible hours. Responsibilities: Provide outstanding client support from inquiry to return. Communicate... 

GCM Grosvenor

Fund Controller: Private Equity, Real Estate and Infrastructure Job at GCM Grosvenor

SUMMARYAs a member of our Private Equity, Real Estate, and Infrastructure Fund Finance team,...  ...accounting and analysis functions for investment partnerships and accounts managed by the...  ...preferred, but not required.Experience with internal control compliance (SOX 404) a plus.... 

AtlantiCare

Chief of Gastroenterology Job at AtlantiCare

 ...Southeastern New Jersey $100,000 SIGN ON BONUS Join AtlantiCare as Chief of Gastroenterology Vision 2030 AtlantiCare is dedicated to revolutionizing healthcare by 2030 through innovation, excellence, and compassionate patient care. As Chief of Gastroenterology,... 

PRACTICE

Middle School Math Tutor Job at PRACTICE

 ...driven team and become an Education Champion ! About the Job: Tutors will provide mathematics support for students in grades 6 and 7,...  ...potential by providing academic assistance in both English and Math. Flexible Schedule: Work 10-35 hours per week, perfect for balancing...