Claims Complex Auto Adjuster Job at Automobile Club of Southern California, Long Beach, CA

TGduTmFhaVNsWkQ5MXZOcXI5NGxJempxQkE9PQ==
  • Automobile Club of Southern California
  • Long Beach, CA

Job Description

Claims Complex Auto Adjuster

Job Summary


The Claims Complex Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, claims resolution, and negotiation strategies of high-complexity claims in compliance with established company technical and customer service best practices. Under minimal supervision, the adjuster works within specific limits and authority to resolve claims.

Job Duties
  • Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address complex coverage issues.

  • Identify and obtain statements from insureds, claimants, and witnesses. Conduct phone investigations to determine liability and damages. Provide independent analysis and differentiate between allegations and facts.

  • Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party complex claims in multiple markets. Demonstrate proficiency with estimates, property, bodily injury, material damage, liability, total loss evaluations, diminished value, analysis of claims, claims technology, and tool usage.

  • Coordinate with internal and external departments as required.

  • Respond quickly to customer needs and inquiries.

  • Overtime and holiday hours may be required


Qualifications

  • Bachelors Equivalent combination of education and experience Preferred

  • 4-6 years Claims handling experience. Required

  • Advanced knowledge of claims administration best practices and procedures.

  • Advanced understanding of vehicle repair processes and procedures

  • Advanced in fault assessment, negligence and subrogation principles required.

  • Proficient of Microsoft Office suite, general computer software and claims software.

  • Organization and planning recognition proficiency required.

  • Advanced oral and written communication skills.

  • Advanced interpersonal skills required.

  • Advanced in typing/keyboarding/mousing

  • Property and Casualty Insurance License, valid in selling state - Issued by State Preferred

  • May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days Preferred

The starting pay range for this position is:

$31.76 - $42.34

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

.

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). 

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See American Automobile Association, Inc Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Holiday work, Full time, Local area,

Similar Jobs

AVM Consulting Inc

Senior Web Developer Job at AVM Consulting Inc

 ...Seeking a skilled React and Next.js developer to join our remote team. Ideal candidates will have a strong understanding of modern web development practices and a passion for building high-quality user interfaces. Requirements: Strong proficiency in Typescript,React... 

Wake Forest University

Four Tenure-Track Positions in Biology, Department of Biology Job at Wake Forest University

 ...cells function, using cellular, molecular, and/or biochemical approaches. We seek a microbiologist studying the physiology, biochemistry, and/or genetics of prokaryotes using cellular, molecular, and/or biochemical approaches from single organisms to communities... 

Ardent Health Services

Gastroenterology Physician Assistant Job at Ardent Health Services

 ...The Gastro Clinic at UT Health Tyler Midtown Campus in Tyler, TX, 90 mi from Dallas , is seeking a Gastroenterology Nurse Practitioner or Physician Assistant to join an established, employed practice. About Your Work: Inpatient/Outpatient setting Join... 

SL Recruit

Construction Project Manager- $20M+ Projects Job at SL Recruit

 ...Atlantic over the past 20 years. The large majority of their projects are new, ground-up construction between $20M-$80M. They are continuing to grow their...  ...market and are looking for an experienced Project Manager to support that effort. Responsibilities: Leads,... 

MCI Military Recruitment

Licensed Life and Health Insurance Advisor Job at MCI Military Recruitment

 ...may have with their insurance policies. Work closely with other team members and...  ...Healthcare Insurance License Previous call center experience is preferred. Proficient in...  ...allowed for accessing the clients Work at Home systems. You must provide your own headset...