Call Center Representative - Part Time Job at Skill Demand, Indianapolis, IN

S3czTWI2cWVrSjcvM1BkbXE5a21JelBsQVE9PQ==
  • Skill Demand
  • Indianapolis, IN

Job Description

Job Description

Job Description

 

Responsibilities:

REMOTE POSITION - WORK FROM HOME.

 

This role is fully remote (Resident of Indiana) and part-time. Must be able to work a minimum of 20 hours but can schedule up to 40 total hours.

 

Total hours are to be spread across 1 weekend day and at least 3 weekdays.

 

Can work only 4 hours on weekends.

 

Pay Rate: Up to $14/Hr.= The position starts at$14, after 1-month = $14.50, after 3-months = $15

 

Hours per Week

Min Hours: 20 Hours

Max Hours: 36 Hours

 

Weekday Shifts: 2 pm – 9 pm

  • All shifts must be a minimum of 3 hours.

 

Weekend Shift: 

Sat 2 pm – 7 pm,
Sun 2 pm- 9pm

  • Can work only 4 hours on the weekend

 

Job Description:

  • Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the script and how to enter the responses.
  • During each survey interview, we’ll ask you to positively engage with members of the public and remain neutral and unbiased regarding their responses.
  • Continue to build skills by learning from colleagues and your Team Lead who are there to support your progress and project goals. Our goal is to develop highly trained and motivated team members who can enjoy dynamic and rewarding work experiences.

 

Required Qualifications:

  • High school diploma/GED
  • Must be able to sit for long periods of time.

 

Preferred Skills/Experience:

  • 6 months previous call center, customer service or collections experience strongly preferred.
  • Previous experience collecting and recording data from the public.

 

Professional Skills:

  • Active listening and communication skills, both written and oral. Must be able to enunciate clearly and coherently.
  • Ability to positively engage with members of the public and remain neutral and unbiased during the phone interview.
  • Strong interpersonal skills including courtesy, professionalism, and a cooperative attitude.
  • Ability to be flexible in a work schedule and to work limited overtime as necessary required.
  • Clear telephone speaking voice and ability to read accurately from a script.
  • Basic computer skills including keyboard skills and accurate data entry.
  • Fluent in reading, writing, and speaking in English.
  • Must meet standard performance metrics.

 

Equipment Requirements

  • Internet access (Fiber, Cable, or DSL) with minimum speeds of 25 MB Download
  • Personal computer with Windows 10 or higher* with at least 8 GB of RAM and current anti-malware and anti-virus software installed. (NOT a Chromebook or a tablet device)
  • Square view external Computer Monitor
  • USB Headset
  • Quiet, private room or closed-door space in your home for a confidential environment

 

Schedule :

  • 4 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

 

Experience :

  • Customer support: 1 year (Preferred)
  • Telemarketing: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

 

Language:

  • Bilingual (Preferred)

 

Work Location: Remote

  • Good knowledge of MS Office and data entry.
Company Description

Skill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S.

Skill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success.

We are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters.

Company Description

Skill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S.\r\n\r\nSkill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success.\r\n\r\nWe are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters.

Job Tags

Part time, Work experience placement, Local area, Remote job, Work from home, Flexible hours, Shift work, Weekend work, Day shift, Weekday work, Monday to Friday, All shifts,

Similar Jobs

InSync Healthcare Recruiters

Interventional Radiologist Job at InSync Healthcare Recruiters

 ...Job Description Job Description Outstanding opportunity for an Interventional Radiologist in Phoenix, AZ. Wonderful practice opportunity for a full time BC/BE Interventional Radiologist with fellowship training and a strong interest in academics. The medical... 

ComCap Holdings LLC

Investment Banking Analyst Job at ComCap Holdings LLC

 ...Job Description Job Description Salary: We are seeking an experienced Investment Banking Analyst to join our growing organization for an immediate start. This is a remote position based in North America. You will be working with internet, software, and disruptive... 

The LaSalle Group

Remote Inpatient Coder Job at The LaSalle Group

 ...Inpatient Coders to join the team of a healthcare organization that works with several...  ...connect top talent with opportunities, from entry-level positions to the C-suite. With units...  ...in Accounting and Finance, Administrative, Marketing, Technology, Supply chain,... 

EDS Service Solutions

Car Rental Driver Las Vegas Airport Job at EDS Service Solutions

The Car Transporters are responsible for the movement of vehicles on and off property, also...  ...manner Ride with or follow another driver to drop off vehicle(s) or pick up multiple...  ...treatment of all employees without regard to race, national origin, religion, gender, age,... 

Equinox

Personal Trainer, Berkeley Job at Equinox

Job Description Administer fitness evaluations (Equifits), orientations, stretching and personal training sessions Establish and maintain a personal training client base according to company standards Provide a high level of personalized attention to members Maintain knowledge...