Call Center Representative Job at PS COMPANIES, Milwaukee, WI

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  • PS COMPANIES
  • Milwaukee, WI

Job Description

JOB REQUIREMENTS: PS Companies is working with a government entity to

find a temporary Call Center Representative for 3rd shift. The ideal candidate for this position has at least two years of experience in an incoming call center, strong computer skills. Pay rate: \$20.00 per hour. Essential Responsibilities Include: Answer incoming inquiries Generate and process tow record in the Auto process program. Receive requests for towing services transmitted by radio. Respond to inquiries from citizens pertaining to towed vehicles and parking concerns. Research state program to identify owners of towed vehicles. Process new abandoned vehicle placards using the Auto process program. Provide citizens with information on towing policies and reporting of stolen vehicles. Dispatch Parking Checkers to respond to parking complaints. Respond to Parking Checkers and Department inquiries. Receive citizen complaints regarding illegally parked vehicles. Enter night parking requests into the daily Receive telephone calls from various departments pertaining to Parking inquiries. Check Parking Checker citation photos. Process and mail or fax private property waivers for abandoned vehicles. Enter new private property waiver information into the computer for abandoned vehicles. Investigate citizen parking citations and towing disputes. Enter parking complaint dispositions into the computer. Research state program for information concerning stolen vehicles based on customer inquiries Minimum Qualifications: High School Diploma or GED Two or Three year of related job experience and or training Work Schedule: 40 hr/wk @ 8 hr/day 3rd Shift shift 12:00 am 8:00 am Sunday Thursday #gov2025 EQUAL EMPLOYMENT PS Companies will recruit and hire persons in all job classifications, without regard to a person\'s race, color, national origin, age, religion, disability status, gender, sexual orientation, gender identity, genetic information or marital status. Job Types: Full-time, Temporary Experience: Call center: 2 years (Required) Shift availability: Night Shift (Required) Work Location: In person \*\** OTHER EXPERIENCE AND QUALIFICATIONS: Call center: 2 years (Required) \*\** APPLICATION INSTRUCTIONS: E-Mail a Rsum: monica@ps-companies.com

Job Tags

Hourly pay, Full time, Temporary work, Shift work, Day shift,

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