Broadband Service Technician
\nOdessa, Texas
\nAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
\nAdditionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
\nWhere you will work: Odessa, Texas
\nA Day in the Life of the Broadband Service Technician:
\nThe Broadband Service Technician is responsible for residential and commercial installation, service/repair, and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The BST is required to communicate with leadership and dispatch, as well as assist supervisors and technicians with escalations and specialized work orders. This role participates in a 24/7 on-call rotation.
\nDuties and Responsibilities
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What You Bring to the Table:
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We're Proud to Offer a Comprehensive Benefits Package Including:
\n*Benefits listed above are for regular full-time positions
\n \nOur Mission Statement
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EEO Statement
\nAstound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
\nCCPA Employee Privacy Policy (For California Candidates Only): - content/uploads/2023/09/CCPA -Employee-Privacy-Notice.pdf
EducationRequiredEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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