Job Description

Position : Business Consultant

Location : San Antonio, TX/ Dallas, TX (Onsite)

Role : C2C



Job Description :

Role
•Getting the Voice of Customer/ Problem statement from relevant stakeholders
•Create a high level project scope based on Problem statement
•Get stakeholders buy in for the project scope & high level timeliness
•Creating Detailed Project Plan & milestones
•Perform Data collation needed for analysis
•Analyze As-Is process & Data collated
•Conducting Brainstorming session with project team for To Be processes state
•Creating Value Stream Map & Performing Waste Analysis
•Providing Recommendation and Solutions road-map
•Get stakeholders buy in for the Recommendations & Road-map ahead
•Preparing a pilot implementation plan
•Preparing pilot readiness enablers to execute the pilot
•Implementation of Pilot
•Preparing a control and sustain plan and implement post pilot
•Share the project closure summary to the all the stakeholders
•Must have knowledge of Process Documentation using ARIS Process Mapping Tool

Essential Skills: •Utilizing previous consulting and industry experience to help Insurance Organizations to set and achieve their long term goals.
•Performing accurate analysis and designing effective solutions to a variety of client issues
•Working directly with clients to address their issues and acting as the day to day relationship contact
•Writing and presenting reports that document the results of the work performed
•Insurance industry experience in operational analysis, process improvement, project management, and/or consulting to Insurance companies
•Process documentation knowledge on Industry approved.



Desirable Skills
•Customer Centricity: Guides customer as to what is best and beneficial for his organization.
•Customer Relationship Management :o Networks with other team leaders and subject matter experts (SMEs).
Interfaces with operations leader/manager to address all Process related challenges and provides solutions to the same based on previous consulting experience and Industry best practices
•Reports task completion vis-a`-vis Targets on a periodic basis and takes appropriates mitigation plans to address the same if deadlines are missed.
•Drives performance improvements & continuous improvement.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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