Job Description

Business Analyst with Fiserv DNA Experience

Job Category : Professional

Requisition Number : BUSIN001713

• Posted: September 29, 2025
• Full-Time
• Hybrid

Locations

Showing 1 location

Corporate Campus
7007 Broadway Avenue
Cleveland, OH 44105, USA

Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders.

At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a Great Place to Work multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions.

Role Summary

Third Federal is seeking an individual with proven experience on the Fiserv DNA platform as a Business Analyst or similar capacity. This individual will collaborate with several departments to gather, analyze, and document business requirements for the implementation of the Fiserv DNA system. Strong analytical, organizational, technical, and interpersonal skills will be required.

Responsibilities

• Perform requirements and product mapping between Fiserv DNA and other systems
• Help with screen by screen configuration with Fiserv DNA deposit, lending and servicing functions
• Work with business users to define system and application requirements
• Work with developers to coordinate development projects utilizing agile methodology
• Assist with development, testing, and implementation of business user enhancement requests
• Create test plans, train and assist with testing for Fiserv DNA and related applications
• Maintain and update system setups and configurations
• Create and analyze reports
• Create an environment of team collaboration that allows for open dialogue and productive solutions for resolving conflicts.

Requirements

• Strong understanding of the Fiserv DNA product and integration capabilities
• Direct experience at 1 or more clients performing gap analysis between requirements and system functionality
• 2+ years of experience with Fiserv DNA core is preferred (configuration, testing, data mapping)
• Experience using Microsoft Office applications including Word and Excel
• Knowledge of lending deposits and banking operations
• Experience with Azure DevOps is a plus
• Strong analytical and problem solving skills
• Strong verbal and written communication skills
• Ability to work on several concurrent initiatives and define project timelines
• Ability to work independently, while contributing to a team goal
• Ability to prioritize and multi-task
• Self-starter with willingness to take ownership of requests and find resolutions
• Recognize opportunities and propose solutions to improve system processes
• Ability to lead meetings

Benefits

• Competitive compensation packages
• Medical, dental, vision, and more
• 11 Bank Holidays + vacation/sick time
• Stock Ownership Allocation
• Exceptional culture and value system
• Strong work/life balance
• Growth opportunities
• Mortgage Discount Program
• Education Reimbursement Program

Our anticipated pay range for this position is $60,000 - $100,000 per year.

Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

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