Auto Appointment Setters, Service Associates Job at Cole Nissan, Kalamazoo, MI

SVFqUGJhK2ZrWm56MnZ0cXJ0MG1JRC9vRGc9PQ==
  • Cole Nissan
  • Kalamazoo, MI

Job Description

3003 Stadium Dr., Kalamazoo, MI 49008

BDC Service Associate

Up to $40,000 Income!

Great Training & Benefits! Rapid Career Growth!


is hiring full-time BDC Service Associates to work in our Business Development/Call Center to help our Service Department customers and improve customer retention. You will answer inbound calls, internet requests, schedule auto repair/service appointments, make outbound calls, send text messages, and follow up with customers after service has been completed to ensure their satisfaction. BDC or customer service/telephone contact experience is preferred. We provide excellent training for qualified candidates!

Enjoy a rewarding career with our family-owned, growing company! We value our employees and invest in their success! Upload your resume AND complete the assessment for immediate consideration.

Cole Nissan is proud to win the Nissan Award of Excellence multiple years in a row for outstanding performance results in sales, customer satisfaction, and owner loyalty. We successfully serve customers in Kalamazoo and the surrounding areas.


We Offer Excellent Benefits:

  • Up to $40,000 Performance-Based Income!
  • Excellent training!
  • Rapid career advancement! We promote from within!
  • Health and dental insurance
  • 401(k) savings plan
  • PTO - paid time off
  • Employee discounts on vehicles and service
  • State-of-the-art facilities
  • A positive and professional team environment

Responsibilities - BDC Service Associate:

  • Answer incoming calls, internet requests, and send text messages for the service department
  • Identify customer's needs, answer their questions in a pleasant manner, and assist them to the best of your ability
  • Schedule appointments for auto repairs/maintenance, and reschedule missed appointments
  • Make outbound calls for appointment reminders, recalls, surveys, etc.
  • Make 110 calls each day
  • Follow up on customer inquiries to ensure a satisfied experience

Qualifications - BDC Service Associate:

  • Experience is preferred. Training is provided!
  • Must be able to work evenings and weekends if needed
  • An energetic and friendly 'people person' that's motivated to succeed
  • Excellent customer service and communication skills
  • A positive attitude, good work ethic and professional appearance
  • Valid driver's license and reliable transportation
  • High school diploma or equivalent
  • Must pass a pre-employment background check and drug screen.

 

We are an Equal Opportunity Employer.

Job Tags

Full time, Immediate start, Weekend work, Afternoon shift,

Similar Jobs

DayStar Enterprises

TRI-AXLE Dump truck driver Job at DayStar Enterprises

CDL REQUIRED, EXPERIENCE PREFERRED, MVR CLEAN, DRUG FREE A MUST, HAVE TO HAVE A CURRENT MRDICAL CARD, PUNCTUALALITY IS A MUST, WANTING TO...  ...CULLMAN, AND HUNTSVILLE AL. WORK IS WEATHER DEPENDENT. WILL HAVE OWN TRUCK WHICH YOU ARE RESPONSIBLE TO KEEP CLEAN AND FUEL UP AND DO... 

Seaboard Physician Search

Physician / Surgery - Orthopedics / Kansas / Permanent / Surgery - OrthopedicsJob Job at Seaboard Physician Search

 ...Join a very well established, Collegial Multi Specialty Group Currently 1 other Ortho Surgeon Call 1:4 4.5 day Work Week Would prefer Stryker/Mako experience Board Certified or Board Eligible for New Grad Partnership Opportunity As the community continues to thrive, the... 

HG Arias & Associates

Bookkeeper Job at HG Arias & Associates

 ...owners and reconcile the bank account through the Appfolio software system. Position is part time working 2-3 days per week and can eventually be hybrid, working mainly from home. REQUIREMENTS Knowledgeable with the real estate property management software Appfolio... 

Mediacom Communications

Customer Sales & Service Representative I Job at Mediacom Communications

 ...choices; and superior technology in home security and phone service-are...  ...: Answer customer calls and provide a positive customer...  ...the schedule will be 3 weeks work from home, 1 week work on-site...  ...experience in an inbound call center environment preferred. Must... 

Securitas Inc.

Weekend Security Officer Job at Securitas Inc.

 ...Part Time Weekend Security Officer - Paid Weekly! Location: Northfield, MN Rate: $18.00/hour At Securitas, we have business operations...  ...&D, & Disability Insurance, Plus 401K Options Paid Time Off Paid Weekly Employee Referral Program Virtual...