Job Description

Job Description

Responsible for identifying and investigating fraudulent activities, conducting compliance audits, and ensuring adherence to regulatory requirements. Works closely with the Compliance and Risk Officer to mitigate risks and implement effective compliance strategies.

DUTIES AND RESPONSIBILITIES:

• Works with Operations and Compliance team leaders regarding identifying fraud patterns through vendor relationships and members.
• Ensure adherence to internal policies and regulatory requirements through regular audits.
• Assist in creating and implementing programs to prevent fraud and enhance compliance.
• Reviews and analyzes negative share reports.
• Assists with related special projects.
• Provide assistance during regulatory reviews and compliance examinations.
• Keep up-to-date with relevant laws, regulations, and best practices in compliance and fraud prevention.
• Conduct training sessions and workshops for staff to educate them about compliance standards, fraud detection techniques, and reporting protocols.
• Works Verafin account fraud alerts on a daily basis and deciding if those alerts should be elevated to cases.
• Serve as the go-to expert for employees when potential fraud or account compromise is detected. Responsible for placing account freezes, conducting detailed account research and investigations, and directly communicating with members to address and resolve issues promptly.

QUALIFICATIONS:

• Bachelor's degree or equivalent in related field preferred.
• Two to four years related experience.
• Strong understanding of AML, KYC, BSA, and other relevant laws and regulations.
• An understanding of the Verafin AML system is highly preferred
• Commitment to excellence and high standards.
• Excellent written and verbal communication skills.
• Excellent presentation skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Demonstrated ability to plan and organize projects.
• Proficient in Microsoft Office.
• Proven leadership and business acumen skills.
• Proven ability to handle multiple projects and meet deadlines.
• Good judgement with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Participate in Solidarity events.

COMPETENCIES:

• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Member Service--Manages difficult or emotional member situations; Responds promptly to member needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Project Management--Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Motivation--Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Analytical--Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills--Assesses own strengths and weaknesses; pursues training and development opportunities; strives to build knowledge and skills continuously. Shares expertise with others.
• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interruption; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Change Management--Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Strategic Thinking--Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategies to changing conditions.
• Judgement--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely changes.
• Initiative--Volunteers readily; undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Attendance/Punctuality --Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Occasionally required to lift/carry items less than 25 pounds.

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