Assistant Property Manager Job at Next Level Talent, Cleveland, OH

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  • Next Level Talent
  • Cleveland, OH

Job Description

Leading SFR Management Company is expanding to Cleveland, OH and looking to bring on an Assistant Property Manager with a focus on resident relations and leasing. This role will be the point of contact for new residents, and will manage move-ins, welcome home orientations and ensure the resident experience is starts off exceptionally. Ideal candidates will have 2+ years experience working in the SFR space.

Position Details:

  • Ensures achievement of the community’s revenue and occupancy goals by directing the community’s marketing, advertising, and sales activities, overseeing on-site traffic, ensuring an appropriate inventory of “ready” apartments, setting rent pricing and concessions, and monitoring the day-to-day sales and leasing activities.
  • Monitor tenant accounts to ensure timely rent payments and promptly address
  • Promotes resident satisfaction and retention by responding to questions, complaints, and requests in a timely manner. Taking appropriate action to resolve and address service issues.
  • Ensures the property’s maintenance team members responds and completes resident service requests.
  • Monitor tenant accounts to ensure timely rent payments and promptly address delinquent accounts.
  • Issue rent reminders, late notices, and other correspondence related to collections.
  • Oversee the lease renewal program for appropriate retention rate.
  • Collaborate with legal teams on eviction proceedings when necessary.
  • Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.
  • Maintain current knowledge and understanding of the industry, competition, and market, applying this knowledge to gauge the property's success and improve results.
  • Maintain accurate and organized records of leases, tenant communications and documents related to properties.
  • Performs other related duties as required.

Qualifications

  • Two (2) years of experience in leasing, leasing management or as an assistant property management role in Single Family Rental housing.
  • Knowledge of the local residential market.
  • Proficient in Microsoft Office Suite.
  • Strong written and verbal communication skills.
  • Great Customer Service skills.
  • Able to learn and work with property management applications.
  • Quick learner and great attitude.
  • Valid real estate license is preferred.

Job Tags

Local area,

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