Appointment Scheduler Job at Medcillary, Houston, TX

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  • Medcillary
  • Houston, TX

Job Description

Remote - US Residents Only

Are you an organized and detail-oriented professional with a passion for providing excellent customer service? Join our team as a Remote Appointment Scheduler and play a vital role in ensuring a seamless scheduling experience for clients!

Responsibilities:

  • Schedule appointments for new and existing clients based on our company guidelines.
  • Answer phone calls promptly and assist with inquiries.
  • Request and obtain necessary documents or information as required.
  • Communicate effectively with relevant team members to ensure smooth operations.
  • Accurately enter and update client information, including contact details and preferences.
  • Manage referrals and appointment follow-ups in accordance with company policies.
  • Provide excellent customer service through phone, email, and web inquiries.
  • Troubleshoot scheduling conflicts and direct clients to the appropriate department.

What We're Looking For:

  • Minimum of one year of customer service or administrative experience.
  • Strong communication and multitasking skills.
  • Ability to work in a fast-paced environment while maintaining accuracy.
  • Proactive problem-solver with a client-focused approach.

Why Join Us?

  • Fully remote position work from the comfort of your home.
  • Open to applicants from various backgrounds and industries.
  • Be part of a dynamic team dedicated to excellent service.
  • Opportunities for growth and professional development.
  • Competitive compensation and benefits package.

Job Tags

Remote job,

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