Job Description

Crown Exteriors Inc. is seeking a full-time Administrative Assistant. We believe that culture is the foundation of our success. We are more than just an exterior restoration company—we are a team driven by personal growth, professional development, and a deep passion for helping each other achieve success. If you are looking for a career where you can thrive in a supportive and energetic environment, this opportunity is for you!

Job Description:

The Crown Exteriors Administrative Assistant will act as a representative for the company in a fashion that is always in line with our culture. He/she will strive to meet expectations and ensure all duties are completed accurately and delivered with high quality and in a timely manner. Administrative assistant duties and responsibilities include providing exceptional customer service assistance and administrative support to ensure efficient operation of the office.

Role & Responsibilities:

• Answer and direct phone calls in a polite and friendly manner, take detailed messages
• Welcome and assist visitors to the office and create a welcoming environment
• Provide information and reply to email, telephone, or in-person inquiries
• Send surveys, manage and monitor the review and survey process as a whole
• Call customers to ask for reviews and verify results
• Assist the events coordinator with planning, inquiring, invite creation, and attendance
• Assist recruiting with candidate screening
• Assist sales with mailing samples and reports, scheduling inspections, and making follow-up calls to mortgage and insurance companies.
• Receive leads from corporate marketing and enter customer info into the CRM database
• Maintain office supplies inventory; anticipate needed supplies; order supplies; verify receipt of supplies
• Receive, sort, and distribute incoming mail
• Operate standard office equipment

Qualifications:  

• Demonstrate professional written and verbal communication skills
• Reflect positive energy, attitude, and approach to assignments
• Ability to excel in a high pace multi-project environment and coordinate at a high level
• Ability to operate independently as a self-starter
• Demonstrate strong problem-solving, organizational skills, and the ability to handle multiple projects simultaneously
• Demonstrate resourcefulness, discretion, and ability to anticipate needs
• Capable of excellent time management skills and ability to multitask and prioritize work without guidance
• Maintain accuracy and attention to detail
• Ability to type 35 wpm minimum
• Proficient in all Microsoft Office applications (required)
• Experience with Lucid (recommended)

Compensation/Benefits:

• Starting salary $45k – commensurate with experience
•  Benefits:
• 401(k)
• Health/dental/vision insurance
• Long Term Disability (LTD) insurance
• Responsible Time Off (RTO)
• Subsidized health club membership at Lifetime Fitness

Job Details:

• Full-time
• Day Shift
• Monday to Friday

Education/ Experience:

• High school diploma or equivalent; college degree (preferred)
• Proven Administrative or assistant experience or related area (preferred)

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