2025 Summer Client Service Intern Job at Cottingham & Butler, Dubuque, IA

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  • Cottingham & Butler
  • Dubuque, IA

Job Description

Job Description

Job Description

Cottingham & Butler is the 4th largest privately and independently held insurance brokerage firm. Simply put, we are professional buyers of insurance. As we continue to grow, Cottingham & Butler is actively looking for ambitious and driven individuals for our 2025 Summer Client Service Internship Program.

What You'll Do: As a Client Service Intern, you will be immersed in various aspects of client service, gaining hands-on experience and developing essential skills. Your responsibilities will include:

  • Execute Individual Projects: Take ownership of specific projects by developing solutions to enhance client experience or improve internal company processes.
  • Learn Basics of Full-Time Role: Gain a comprehensive understanding of the responsibilities and tasks involved in a full-time client service role in your specified division.
  • Tackle and Solve Client's Biggest Challenges: Work closely with clients and C&B team members to identify and address pressing issues by developing strategic solutions, while also collaborating to implement tailored client management strategies.
  • Client Meetings: Attend client meetings with experienced professionals, observing and participating in discussions to understand client needs and how to meet them.
  • Industry Knowledge: Research market trends, competitor activities, and emerging opportunities to better serve our clients and stay ahead in the industry.
  • Networking: Build connections with clients, industry professionals, and fellow interns through networking events and social activities.

People We Hire: Your major doesn't matter to us. We know people don't usually major in insurance, so we focus on personality and character; we can teach you the rest. Our client service team is filled with individuals who are great communicators, organized, and client focused. Strong candidates display the following:

  • History of academic and/or extracurricular excellence.
  • Self-motivated with a drive to succeed.
  • Ability to work well in a team-oriented environment.
  • Willingness to learn and adapt to new challenges.
  • Strong communication and interpersonal skills.

What You'll Get: This program is intended to provide impactful real-life experience that goes beyond the 10-week experience. Program details are listed below:

  • Start date: Tuesday, May 20th, 2025
  • End date: Friday, July 25th, 2025
  • Duration: 10 weeks in a culture unlike any other
  • $6,500 paid internship with bonus opportunity
  • Apartment-style housing provided
  • Learn from and work with experts of the business
  • 1-on-1 mentorship
  • Develop your skills and knowledge through real work
  • Grow your network of like-minded interns and professionals
  • Intern social and networking activities
  • Returning intern or full-time placement after graduation for successful interns

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on | LinkedIn | Facebook

Job Tags

Full time, Summer internship,

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